Challenge
Thousands of free text survey comments were too many to read and summarise manually.
Selected work / Survey analytics ยท Dashboards
NLP sentiment analysis on open text survey comments, surfaced in an interactive dashboard.
Thousands of free text survey comments were too many to read and summarise manually.
Applied VADER sentiment scoring in Python to classify comments, grouped them by theme, and built a Power BI dashboard to explore sentiment by area.
Leaders could see what people felt and why at a glance, instead of reading raw comments.